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Review your items, update quantities, and apply promotional codes before proceeding to checkout

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Promotional Code

Enter any valid promotional code to receive a discount on your order

Order Summary

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Why Shop with Bioventra?
  • Secure SSL encrypted checkout
  • 30-day money-back guarantee
  • Expert customer support Mon-Fri 9:00-18:00

Shipping & Delivery Information

Understand our delivery options and timelines

Standard Delivery

Delivery within 3-5 working days to most UK addresses

£4.99

Free on orders over £50

Express Delivery

Next working day delivery to most UK postcodes

£12.99

Order before 2pm for next day delivery

Click & Collect

Collect your order from our London store

FREE

Ready within 2 hours during business hours

Frequently Asked Questions About Your Cart

Find answers to common questions about managing your shopping cart

Items in your shopping cart are saved for 30 days. If you don't complete your purchase within this timeframe, items may be removed from your cart. However, you can always add them back to your cart from our shop. We recommend completing your purchase as soon as possible to ensure availability of your selected items, particularly for limited stock products.

Typically, only one promotional code can be applied per order. If you attempt to apply a second code, it will replace the previous one. Some special promotional campaigns may allow stacking of codes, but this will be clearly indicated at the time of promotion. Check the terms and conditions of each code for specific details about combining offers.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Maestro. We also offer payment via PayPal and Apple Pay for added convenience and security. All transactions are encrypted with industry-standard SSL technology to protect your financial information. You can securely save your payment details for faster checkout on future purchases.

If you need to modify your order after checkout, please contact our customer support team immediately at +44 20 7946 0950 or [email protected]. We may be able to make changes if your order hasn't been dispatched yet. Our team is available Monday to Friday, 9:00-18:00, and Saturday 10:00-16:00 GMT.

All prices displayed on our website include VAT at the current rate of 20% for UK customers. The VAT amount is calculated and displayed separately in your cart summary so you can see exactly how much tax is being applied to your order. International customers may see different pricing depending on their location and applicable tax regulations.

Bioventra offers a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, you can return items in their original condition within 30 days for a full refund. Simply contact our customer support team to arrange a return. Refunds are typically processed within 5-7 working days of receiving your returned items. Please note that shipping costs are non-refundable unless the return is due to our error.

Why Choose Bioventra?

We're committed to providing exceptional quality and service

Certified Quality

All products meet strict quality standards and certifications for safety and efficacy

Secure Shopping

Industry-leading SSL encryption protects your personal and payment information

Expert Support

Our knowledgeable team is ready to help with product questions and support

Easy Returns

30-day money-back guarantee ensures your complete satisfaction with every purchase

Need Help With Your Order?

If you have any questions about items in your cart or need assistance with your order, our customer support team is here to help.

Call Us

+44 20 7946 0950

Mon-Fri: 9:00-18:00, Sat: 10:00-16:00

Email Us

[email protected]

We respond within 24 hours

Contact Us